🔐 Privacy Policy
At Vapourse.co.uk, your privacy is extremely important to us. This policy explains what personal data we collect, how we use it, and your rights regarding your information.
1. 📋 What Information We Collect
When you browse, register, or place an order on our website, we may collect:
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Name & contact details (address, email, phone number)
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Order history & payment info (we never store card details)
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Account login details
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IP address, device, and browsing data for analytics and site functionality
2. 💡 How We Use Your Information
We use your data to:
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Process and deliver your orders
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Provide customer support
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Send order updates & marketing emails (only if you opt in)
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Improve our website, services, and user experience
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Prevent fraud or misuse of our website
3. 🔐 How We Protect Your Data
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Our site uses SSL encryption to secure data transfers
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Payment processing is handled securely via third-party providers (e.g. Stripe, PayPal)
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Access to your data is restricted to authorised personnel only
4. 📤 Sharing Your Information
We never sell your data. We may share limited information with:
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Delivery partners (e.g. DPD Local, Royal Mail) to ship your order
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Payment processors to complete secure transactions
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Service providers for email, analytics, or website support – under strict data agreements
5. 📧 Marketing Preferences
You’ll only receive marketing emails if you opt in during checkout or sign-up.
You can unsubscribe at any time using the link in any email or by contacting us.
6. 🧾 Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to certain uses or request data portability
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Withdraw consent for marketing at any time
To exercise your rights, email us at info@vapourse.co.uk.
7. 🍪 Cookies
Our site uses cookies to enhance your shopping experience and gather usage statistics.
You can manage cookie settings through your browser or our cookie banner when visiting the site.
8. 📆 Updates to This Policy
We may update this policy from time to time. The latest version will always be available on this page with a revised date.
Last updated: May 2025
📩 Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact:
Data Protection Officer
Email: info@vapourse.co.uk
